Most AI advice tells you what the technology can do. This tells you what to do with it.
A working document, not a report you read once. Work through it and you finish with five decisions written down: where you stand, the number AI has to move, how far you take it, what you back and stop, and how you'll know it's working in ninety days.
Built from the calls I made running AI across sales, onboarding and account management as a GM with a P&L to answer for.